🔒 Privacy First Approach
OpenWebApp does not collect, store, or transmit your personal data or conversations. Your data stays entirely on your device and your own OpenWebUI server. We have no access to your conversations, uploaded content, or AI interactions.
1. Introduction
sareba Computer & Software e.U. ("we," "us," or "our") operates the OpenWebApp mobile application (the "App"). This Privacy Policy explains how we handle information in connection with the App.
We are committed to protecting your privacy and ensuring transparency about our data practices. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller
The data controller responsible for your personal data is:
sareba Computer & Software e.U.
Vorgartenstrasse 441
2145 Hausbrunn
Austria
Email: it@sareba.net
Phone: +43 2533 20200
Website: sareba.net
Registration Number: FN612275f
3. What Data We Collect (and Don't Collect)
3.1 Data We Do NOT Collect
We do not collect, process, or store:
- Your conversations or chat messages
- Images or photos you upload
- PDF documents or their contents
- API tokens or server credentials
- Your OpenWebUI server URL or configuration
- IP addresses or device identifiers for tracking
- Usage analytics or behavioral data
- Location data
- Contact information (unless you contact us)
3.2 Data We Collect
The only information we may collect relates to your subscription through Apple's App Store:
| Data Type | Purpose | Legal Basis | Storage |
|---|---|---|---|
| Apple ID Subscription Status | Verify subscription and provide app access | Contract Performance (GDPR Art. 6(1)(b)) | Apple Inc. |
| Email (if you contact support) | Respond to your inquiries | Legitimate Interest (GDPR Art. 6(1)(f)) | Email server |
| Crash Reports (optional, iOS) | Improve app stability | Consent (GDPR Art. 6(1)(a)) | Apple Inc. |
4. How Your Data is Stored
4.1 Local Data Storage
All app data is stored exclusively on your iOS device:
- Conversations: Stored in app's local database on your device
- Settings: Stored in iOS UserDefaults on your device
- API Tokens: Stored securely in iOS Keychain on your device
- Uploaded Files: Temporarily cached during upload, then deleted
Important: If you delete the app, all locally stored data is permanently deleted from your device. We cannot recover this data as we never had access to it.
4.2 Your OpenWebUI Server
When you use the App, your conversations and uploaded content are transmitted directly to your own OpenWebUI server. We are not involved in this data transfer and have no access to or control over your server.
The privacy and security of data on your OpenWebUI server is governed by:
- Your OpenWebUI server's privacy policy and terms
- Your server administrator's data practices
- The hosting provider you choose for your server
5. Data Transmission and Security
5.1 Direct Connection Architecture
The App connects directly from your device to your OpenWebUI server. Data flow:
- You → Your Device → Your OpenWebUI Server
- We (sareba Computer & Software e.U.) are not in this data path
- No data passes through our servers
5.2 Security Measures
We implement security measures in the App:
- Keychain Storage: API tokens stored in iOS Keychain with encryption
- HTTPS Required: App enforces secure HTTPS connections to your server
- No Cloud Sync: Data never leaves your device except to your server
- App Sandbox: iOS sandbox protects your data from other apps
6. Third-Party Services
6.1 Apple App Store and StoreKit
We use Apple's App Store and StoreKit framework for subscription management. Apple may collect:
- Apple ID information
- Purchase history
- Payment information
- Device information
This data is governed by Apple's Privacy Policy.
6.2 No Analytics or Tracking Services
We do not use:
- Google Analytics or similar services
- Advertising networks
- Social media tracking pixels
- Third-party crash reporting services (beyond optional iOS analytics)
7. Your Rights Under GDPR
As we do not collect your personal data, most GDPR rights are not applicable. However, you have the following rights:
7.1 Right to Information (Art. 15 GDPR)
You can request information about any personal data we may have (e.g., support emails). Contact us at privacy@sareba.net.
7.2 Right to Deletion (Art. 17 GDPR)
Since data is stored locally on your device, you can delete all data by deleting the app. For any data we may have (e.g., support emails), contact us for deletion.
7.3 Right to Data Portability (Art. 20 GDPR)
Your conversation data is stored in a standard format on your device and can be exported through iOS backup mechanisms.
7.4 Right to Object (Art. 21 GDPR)
You can object to any data processing. Since we don't collect personal data, simply don't use the App if you have concerns.
7.5 Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority:
Austrian Data Protection Authority:
Österreichische Datenschutzbehörde
Barichgasse 40-42
1030 Wien
Austria
Website: dsb.gv.at
8. Children's Privacy
The App is not directed to children under 13 (or 16 in the EU). We do not knowingly collect data from children. If you believe a child has used the App, please contact us.
9. International Data Transfers
Since we do not collect or store your data, there are no international data transfers from us to third countries.
However, note that:
- Apple Inc. (US-based) processes subscription data under their privacy policy
- Your OpenWebUI server may be located anywhere you choose
- You are responsible for any data transfers to your chosen server location
10. Data Retention
10.1 App Data
- Conversations: Stored on your device until you delete them or the app
- Settings: Stored on your device until you delete the app
- Temporary Files: Automatically deleted after processing
10.2 Support Emails
If you contact us for support, we retain your email for up to 3 years for support and legal purposes, then delete it.
10.3 Subscription Data
Subscription data is retained by Apple according to their retention policies and applicable laws.
11. Cookies and Tracking
The App does not use cookies or tracking technologies. If you visit our website (sareba.net), separate cookie policies apply.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy in the App
- Updating the "Last Updated" date
- In significant cases, showing an in-app notification
Your continued use of the App after changes constitutes acceptance of the updated policy.
13. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: We do not collect personal information
- Right to Delete: Delete the app to remove all local data
- Right to Opt-Out of Sale: We do not sell personal information
- Non-Discrimination: We do not discriminate based on privacy rights
14. Contact Us About Privacy
If you have questions or concerns about this Privacy Policy or our data practices:
Privacy Contact:
Email: it@sareba.net
General Support: support@openwebapp.net
Postal Address:
sareba Computer & Software e.U.
Vorgartenstrasse 441
2145 Hausbrunn
Austria
15. Summary
Key Takeaways
- ✅ We do not collect, store, or process your conversations
- ✅ All data stays on your device and your server
- ✅ We have no access to your content or credentials
- ✅ No analytics, tracking, or third-party data sharing
- ✅ Subscription managed by Apple, not us
- ✅ Full GDPR compliance through privacy-by-design